Information we may collect
We (and our authorized service providers) collect information supplied by you via the Website. We and our authorized service providers may collect some of this information even if you are not a registered user or do not place an Order. This information may include:
- Contact and personal details such as: name, delivery address, phone number, email address, billing and payment information
- Website statistical information such as: your location, the URL you use to access the Website, which pages you visited, search terms you entered, items you clicked on
- Transactional information such as: Orders you placed, items you purchased, date and time of Order as well as Orders you decided not to complete or items you placed in your basket and discarded, preferences you have indicated to us, requested personalization of items
- Information from third parties such as: courier service, payment providers
All transactions are managed by trusted, certified and legally authorized partners who are responsible for ensuring that your payment details remain secure during the payment process.
Where you provide the information of a third party to us, you are confirming that you have their consent to do so.
Our Website uses first party cookies (very small files that are sent by us to your computer or other access device) and other similar technologies which we can access when you visit our Website in the future.
There are five types of cookies:
Website functionality cookies
These cookies enable you to browse the Website and use our features such as shopping baskets
Website analytics cookies
We use these cookies to measure and analyse how our customers use the Website. This allows us to continuously improve our Website and your shopping experience.
Customer preference cookies
When browsing or shopping online, the Website will remember your preferences (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you.
Targeting cookies or advertising cookies
These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.
Third-party service provider cookies
We may work with third party companies whom we authorize to place third-party cookies, web beacons, or similar technologies for storing information on the Website. These service providers help us to provide you with a better, faster, and safer experience. These service providers may use these technologies in the ways described above and in addition may help us and you to avoid fraud.
By using our Website you agree that we and they can place these types of cookies on your device and access them whenever you visit the Website or other websites operated by us.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Website.